Frequently Asked Questions

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Maintenance

How often should I have my oil changed?
Each vehicle has a maintenance schedule outlined by its manufacturer. This form provides recommended intervals for a range of routine maintenance services including how often you should have your oil changed. If you are not able to locate this invaluable document, contact us at Downtown Nashville Nissan and our service advisor can assist you.
When do I need to replace my car’s battery?
Your battery comes with a code that contains the warranty date. The letter contained within that code stands for the month. A code with an A is for January, B is for February, C is for March and so on. The number contained within the code is the year of expiration so if your battery’s code reads C17, that means that it is warranted to last at least until March 2017. Don’t wait to see if your battery lasts past that date, though. Instead, plan to replace your battery just prior to that. This helps reduce your chances of being unable to start your car because the battery is dead. As an alternative, our Service Center at Downtown Nashville Nissan is happy to check your battery’s charge free.
Why isn’t my vehicle starting?
There could be a number of reasons why your vehicle isn’t starting. A few of the most common ones include a broken or stretched timing belt, a bad starter, malfunctioning sensor, dead battery or bad alternator.
To add to the confusion, if the issue is a bad starter or a dead battery, you could hear a clicking sound when your ignition is engaged. Checking the battery to rule it out is quick and easy if you have the right equipment. Using a voltmeter, make sure your battery has 12 volts of charge before you attempt to start it. With a helper turning the key, check the voltage again. A reading that does not fall below 10.50 volts means that the starter is probably the issue as long as the vehicle’s other systems are working well.
What does it mean when my “Check Engine” light comes on?
Any type of light that is illuminated in the dashboard of your Nissan should prompt you to bring your vehicle in for service as soon as possible. This is true for the “Check Engine” or “Service Engine Soon” light. At Downtown Nashville Nissan, our service technicians will plug a code reader into your vehicle to determine the underlying issue and recommend the repair for it. One code that allows you to partially diagnose the issue without a code reader is known as a “soft code.” This is when the “service engine soon” light illuminates but goes off on its own. It signals that the oxygen sensor has noted that the mixture of oxygen within the system is wrong.
How can I make my car last longer?
Having routine maintenance done and making adjustments to your driving can help you make the most of your vehicle’s gas mileage. Tires are also part of the maintenance. They should have the proper air pressure so that they don’t wear out too fast.

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Tires

When will I need to replace my tires?
There is no one-size-fits-all answer to this question. It depends on factors such as where you drive, how you drive and the kind of tire that is on your vehicle. Your tires will wear faster if you drive on uneven or rough terrain, such as gravel. Highway tires and those made of rubber that is soft will also wear more quickly. Each tire is manufactured with an estimated number of miles that it is designed to last.
Should I align my tires when I buy new ones?
While you might not need to have your new tires aligned, it’s a good idea to have your alignment checked. If your tires have signs of uneven wear, you’ll definitely want to have them aligned.
What are the signs that I need new tires?
Get into the habit of inspecting your tires regularly. Look for signs of uneven wear, low pressure and noticeable blemishes. If your tires show signs of uneven wear, an alignment is in order. Check for the presence of wear bars. When the tire’s tread is nearly even with these small bumps of rubber, you need new tires.
How to I choose new tires?
Speak with our friendly and helpful service advisors. You’ll receive a tire recommendation based on whether you drive mostly in the city or on the highway. You’ll also want to reveal if you drive a great deal on rough roads, off road or on gravel and how much driving you do.

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Parts

What are signs that I need to replace my hoses and belts?
Though the time frame varies, it’s time to change your hoses when they start cracking or getting soft. If the bottom side of your belts are shiny, they are dry rotting or their tension can no longer be maintained, they need to be replaced.
Is there a difference between generic and OEM parts?
When OEM parts are used in your vehicle, they are parts from the Original Equipment Manufacturer (OEM). These parts are made by the vehicle manufacturer themselves to be used in your vehicle. They can be sold either by Nissan or through a third party.
Generic parts are not manufactured by Nissan. Though they are designed to fit your vehicle, they likely do not have the same quality standards as those from the manufacturer.

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Certified Professionals

Why use certified professionals?
When it comes to working on your Nissan, it’s important to choose your mechanic wisely. A certified technician is one who has been trained to work specifically on your vehicle. This gives you the assurance you need that the repair and maintenance work is completed correctly and using only quality parts.
What about non-certified mechanics?
Using a mechanic who is not certified means that you are trusting the health and performance of your vehicle to someone who probably does not have a sufficient amount of training. You also won’t have the assurance of having OEM parts used during the repairs and service or having the work backed by a warranty.
Benefits of using a certified auto repair technician
Relying on an auto repair technician who is certified means that your vehicle is receiving top-quality work with the OEM parts and a warranty to back it up. You know that the job will be completed right the first time. In the rare instance that an OEM part is defective, it is covered under warranty. If a technician makes a mistake — an occurrence that is almost unheard of — you are protected. The work that is performed by our certified technicians here at Downtown Nashville Nissan is warranted against such instances to protect you.
ASE Certification and Downtown Nashville Nissan
Here at Downtown Nashville Nissan, we take the repair and maintenance of your vehicle very seriously. We employ only those technicians who are ASE certified. Our service technicians use only OME parts. Both the parts and labor are covered under a warranty that protects you in the rare event of a defect or a mistake made by one of our mechanics. This provides you with the assurance that your vehicle has had the finest in workmanship and parts.
What are the certification requirements?
The technicians who work for Downtown Nashville Nissan must take and pass the ASE certification test in their specialty. Or, if a technician is a master technician, he or she must pass a group of tests in a series. A master technician must also have two years of documented hands-on work experience.
For automobiles, a master tech must pass eight tests for the master status. For collision repair, a tech must pass four tests in the series. The A series for automobiles and light trucks include:
  • Engine repair
  • Automatic transmission/transaxle
  • Manual drivetrain and axles
  • Suspension and steering
  • Brakes
  • Electrical/electronic system
  • Heating and air conditioning
  • Engine performance
The ninth test in the series is for light vehicle diesel engines and that test is not required to become a master technician. Master techs in body repair or collision must pass these four tests:
  • Painting and refinishing
  • Non-structural analysis and damage repair
  • Structural analysis and damage repair
  • Mechanical and electrical components
All master techs must recertify every five years. Call our certified technicians at Downtown Nashville Nissan to schedule an appointment for maintenance and repairs.

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Technology

Nissan Bluetooth Connect
When you purchase a Nissan vehicle, you’re buying more than just a method of exciting and reliable transportation. You also have a seamless method of staying connected in whatever form you like. As soon as you start your car, you are automatically and instantly connected so you can receive and place calls, stream music you love and talk hands-free — all while using wireless technology and eliminating the presence of cords. Getting started with pairing your favorite mobile device is simple and quick. At Downtown Nashville Nissan, we want you to be able to access this service when you drive your vehicle off the lot. If you need help implementing it, simply inform your sales associate or our technology specialists. We are here to help!
 

Nissan Bluetooth Connect

Nissan HomeLink
Forging a strong link between your vehicle and your home has never been easier with Nissan’s forward-thinking HomeLink control system. Based within your vehicle, this wireless system makes it simple to integrate up to three of your home devices with your HomeLink system. Using three buttons conveniently located on your Nissan’s dash, you can instantly control your front gate, appliances, home security system, electronics, garage door, exterior and interior lights and more. Compatible with most of the industry’s gate systems and garage door openers, as well as a growing list of other devices that rely on radio frequencies for communication, the HomeLink system enables you to control your home environment — even from afar. What makes it even more convenient is that the HomeLink system relies on your Nissan’s electrical system to work. You’ll never again have to worry about replacing the batteries in a remote.
 

Nissan HomeLink


Driving & Maintenance Tips

If spending less at the gas pump is a goal of yours — as it is for many drivers — there are two primary methods of getting the maximum gas mileage from your vehicle. Following the recommended maintenance schedule set by the manufacturer and adjusting your driving style are necessary to glean as much distance on one gallon of gas as possible.
Braking Tips
Try to become a driver who anticipates when stop lights might change and slow down as soon as you see one that is red. Slowing down sooner than you might have in the past could mean that you time your approach to the light correctly and that it changes to green before you get there. Even if you are crawling along at a low speed, you’ll still use less gas to get up to the speed limit than if you had started at a standstill.
Following Tips
Get into the habit of allowing plenty of space in between you and the car in front of you — aim for at least two or three car lengths. Unless the other driver is using their cruise control, their speed is going to fluctuate somewhat. Keeping a wide distance between the two of you will eliminate the need for you to constantly slow down or speed up to accommodate the changes in their speed. This tip also enables merging traffic to enter the highway without you having to slow down to allow them to do so before speeding back up again to maintain your speed.
Another reason why it is a good idea to maintain a large distance in between you and the car in front of you is that it gives you more room to react in the event that they slam on their brakes unexpectedly.
Maintain Your Speed
Maintaining your speed and increasing your gas mileage is as easy as using your cruise control while you’re traveling on the highway. Keeping your speed steady makes your gas mileage better. Staying as close to 55 MPH also improves your gas mileage, though you could be hard pressed to find highways that still have this low of a speed limit. Your primary goal should be to maintain the same speed as often as possible.
Maintenance Tips
Regardless of your final intentions with your vehicle, maintaining properly it will improve its lifespan. Whether you want to keep your vehicle until it is no longer able to be driven, or you want to trade it in or sell it, you get more money, a higher trade-in value or a longer lifespan if you maintain it correctly.
Proper and regular maintenance will also help with your gas mileage. If your spark plugs are old, they make your engine use more gas and make your gas mileage dip. Maintaining the proper pressure in your tires makes them wear faster. Low air pressure also makes your vehicle’s engine work harder to maintain its speed.

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Does Your Car Have a Safety Recall?

Recalls have been in the news a lot lately. We know you have questions about the effect of these recalls on the safety of you and your passengers. We can’t service every vehicle with an open recall, but we can alert you if your vehicle has one.

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